Tell me about shipping
Every NEON American Clothing piece is made-to-order, crafted just for youāa process that takes up to 5 business days before shipping.
Shipping Times (Estimated Total Delivery):-
USA: 12ā17 business days (5 days production + 7ā12 shipping)-
Europe & Worldwide: 11ā15 business days (5 days production + 6ā10 shipping)
All products are fulfilled through our production partners in the United States and Europe.
Please note: Delivery times may vary slightly depending on location and the service selected.
Made to Order
AtĀ NEON American Clothing, we believe that fashion shouldnāt cost the earth. From the very beginning, our goal has been simple ā to create clothing that looks good, feels great, and does better for the planet.
šæ Made to Order ā No Waste
Weāre proud to take aĀ made-to-orderĀ approach. Instead of mass-producing garments that might never be worn, every NEON American piece is created only when you order it. This helps usĀ reduce overproduction and waste, ensuring every item has a purpose and a home.
šæ Quality That Lasts
We donāt believe in fast fashion. Each item is designed and produced toĀ stand the test of timeĀ ā with durable materials, thoughtful construction, and timeless style. Our clothing is made to beĀ worn time and time again, not just once.
šæ Responsible Packaging
Wherever possible, we useĀ sustainable and biodegradable packagingĀ to reduce our environmental footprint. Weāre continuously working towards improving every stage of our process ā from materials and production to delivery ā to make our brand as responsible as it is stylish.
šæ Our Commitment
Sustainability is a journey, and weāre always striving to do better. By choosing NEON American Clothing, youāre supporting a brand that values quality, care, and conscious production ā helping to shape a more sustainable future for fashion
Return policy
AtĀ NEON American Clothing, every item is made individually for you after purchase, which helps reduce waste and environmental impact.
Because of thisĀ made-to-order process, weĀ cannot accept returns or exchanges for change of mind.
If something is wrong with your order
If your item arrivesĀ faulty, damaged, or not as described, weāll make it right. Please email us atĀ hello@neon-clothing.comĀ withinĀ 30 daysĀ of receiving your order, and include:
- Your order number
- A brief description of the issue (photos are helpful!)
Our customer care team will guide you through the next steps.
Condition for returns
- Items must beĀ unworn, unwashed, and in the same conditionĀ you received them.
- AllĀ original tags and packagingĀ must be included.
Refunds & Replacements
- We willĀ replace or refundĀ defective or incorrectly shipped items.
- Return shipping costsĀ for defective items will be covered by us.
Thank you for supportingĀ sustainable, made-to-order fashion. By shopping with us, youāre helping reduce waste and making each piece especially for you ā we really appreciate it!